Jewelry sales skills and words During jewelry sales and communication, customers often hear many problems, and jewelry salesperson's direct explanation and defense effects are often unsatisfactory. The sales psychology I provided below teaches you sales communication skills.
It jewelry sales techniques and words Scenes 1: "The style is out of date!" How do we answer? The questions are divided into two cases: It's really outdated! The other is the new model, but the customer is wrong and it is outdated. Is to say the first situation first -really outdated! The things are really outdated, customers say right, many stores will say, "This is a classic model, good things are always popular!" Or : "Yes, good things will be sold for so long!" The sayings cannot be mistaken! Because there is no denying customer, and saying things. but we don't say that! The customer said, "Okay!" Our saying is: "So buy the most affordable now!" The new product is out of date! Is we cannot deny the customer. "This is a new product, you read it wrong!" The can not admit that this is the old model, because it is indeed a new style! So what do we say? We we said: "Yes. This one is indeed a bit similar to the previous one, but (don't use it but) we have made some innovations here ... here I also made some innovations ... I also made some innovations here ... "Finally, let the customer come to the conclusion: This is a new model! don’t deny your customers.再引导!rn 场景二：顾客说：“超出我预算了!”我们怎么办呢? rn 当我们给顾客推荐一款我们自认为不错的商品，顾客也觉得不错，但就是It's too expensive, The customer said: "Beyond my budget." At this time, one thing that many stores will do is to introduce the goods, and some stores also say a word: "We have cheap on our side, we have cheap ones. You can take a look here! " The customers will look at it casually, and then leave, because you make him feel a little insult, as if he can only buy cheap goods. So remember, the introduction of the product is the last trick! It is really no longer! . He just said, beyond the budget! If you are an old store Then, from his dress, from his words, can he feel that he can afford it. If you are a new salesperson, what should I do? Question! "Mr., how much is your budget?" So customers will report a number and see the number he reports reports. How much is! It if your thing is 1000, he said that my budget is 800, then you know, not exceeding the budget, but because he wants to be 200 yuan cheap. This is what we have to do to continue to introduce the product. Do not entangle the price. It can be relieved by composition and touch. It if your stuff is 1000, he said that my budget is 200, then it is really beyond the budget, then at this time, we will transfer the goods again. But do n’t say when you transfer to the product, “It's cheap here, you can see it here." Be sure to take care of the dignity of customers. I said this: "Sir, we also have some new models on our side, let me introduce it to you." The customer in the past is cheap, and he will understand, so you give the customer to the customer Face also made products. Scene three: "I also saw the same style of you in the shop in front of me, and the price is cheaper than you." How do you answer? First of all, when you encounter such a problem, when you encounter such a problem, We first distinguish whether it is true or false. Many customers use this method to achieve discount purposes. Of course, for customers, it is understandable. Secondly, let's think about why she didn't buy it in that store? If she sees it or likes it very much, it should be logical to buy in that store. Of course, we do not rule out the possibility of the more than the three houses. again, don't slander that store, after all, it is a peer. The answer: "Miss, the shop you said is also good, the things inside are also good, but you try this one first, even if the same style, because of the different craftsmanship, wear it, wear it, wear it, wear it. There will be different effects in your hand. See how the effect is first? If the effect is not good, you will definitely not want it! " In the reminder: Don't say the name of that shop! because Every time I say it, it will deepen the impression of that shop in her mind. We use "that" instead to dilute the treatment. ;
Jewelry sales skills and words
During jewelry sales and communication, customers often hear many problems, and jewelry salesperson's direct explanation and defense effects are often unsatisfactory. The sales psychology I provided below teaches you sales communication skills.
It jewelry sales techniques and words
Scenes 1: "The style is out of date!" How do we answer?
The questions are divided into two cases:
It's really outdated!
The other is the new model, but the customer is wrong and it is outdated.
Is to say the first situation first -really outdated!
The things are really outdated, customers say right, many stores will say, "This is a classic model, good things are always popular!" Or : "Yes, good things will be sold for so long!"
The sayings cannot be mistaken! Because there is no denying customer, and saying things.
but we don't say that!
The customer said, "Okay!" Our saying is: "So buy the most affordable now!"
The new product is out of date!
Is we cannot deny the customer. "This is a new product, you read it wrong!"
The can not admit that this is the old model, because it is indeed a new style!
So what do we say?
We we said: "Yes. This one is indeed a bit similar to the previous one, but (don't use it but) we have made some innovations here ... here I also made some innovations ... I also made some innovations here ... "Finally, let the customer come to the conclusion: This is a new model!
don’t deny your customers.再引导!rn 场景二：顾客说：“超出我预算了!”我们怎么办呢? rn 当我们给顾客推荐一款我们自认为不错的商品，顾客也觉得不错，但就是It's too expensive,
The customer said: "Beyond my budget." At this time, one thing that many stores will do is to introduce the goods, and some stores also say a word: "We have cheap on our side, we have cheap ones. You can take a look here! "
The customers will look at it casually, and then leave, because you make him feel a little insult, as if he can only buy cheap goods.
So remember, the introduction of the product is the last trick!
It is really no longer!
. He just said, beyond the budget!
If you are an old store Then, from his dress, from his words, can he feel that he can afford it.
If you are a new salesperson, what should I do?
Question!
"Mr., how much is your budget?" So customers will report a number and see the number he reports reports. How much is!
It if your thing is 1000, he said that my budget is 800, then you know, not exceeding the budget, but because he wants to be 200 yuan cheap.
This is what we have to do to continue to introduce the product. Do not entangle the price. It can be relieved by composition and touch.
It if your stuff is 1000, he said that my budget is 200, then it is really beyond the budget, then at this time, we will transfer the goods again.
But do n’t say when you transfer to the product, “It's cheap here, you can see it here." Be sure to take care of the dignity of customers.
I said this: "Sir, we also have some new models on our side, let me introduce it to you."
The customer in the past is cheap, and he will understand, so you give the customer to the customer Face also made products.
Scene three: "I also saw the same style of you in the shop in front of me, and the price is cheaper than you." How do you answer?
First of all, when you encounter such a problem, when you encounter such a problem, We first distinguish whether it is true or false. Many customers use this method to achieve discount purposes. Of course, for customers, it is understandable.
Secondly, let's think about why she didn't buy it in that store? If she sees it or likes it very much, it should be logical to buy in that store. Of course, we do not rule out the possibility of the more than the three houses.
again, don't slander that store, after all, it is a peer.
The answer:
"Miss, the shop you said is also good, the things inside are also good, but you try this one first, even if the same style, because of the different craftsmanship, wear it, wear it, wear it, wear it. There will be different effects in your hand. See how the effect is first? If the effect is not good, you will definitely not want it! "
In the reminder: Don't say the name of that shop!
because Every time I say it, it will deepen the impression of that shop in her mind. We use "that" instead to dilute the treatment.
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